Summit Agenda

Monday 25th June: PRE DAY WORKSHOPS & NETWORKING

1:00 pm – 2:15 pm

PRE DAY WORKSHOP: Shared Values & Visions: The Backbone of Collaboration in 3PL Relations

Supply chain collaboration does not share the same meaning with everyone. Defining collaboration as common values and vision, this session details the how and why for supply chain partners that will result in meaningful collaborative relationships.

• Discover the critical importance of effective collaboration
• Identify components of success, define what works and what doesn’t PLUS get real examples of good, bad and ugly collaborative relationships!

Jim Butts, VP, CH Robinson

Randy Bowman, President, MW Logistics

Nikhil Sathe, CFO, Kelron Logistics
William Butler, CEO + President, Weber Distribution

Joel Sutherland, Executive Vice President, Priority Distribution

Moderated by: Tom Freese, Principal, Freese & Assoc.

2:30 pm – 3:30 pm

PRE DAY MASTERCLASS: Utilizing the “Good to Great Diagnostic Tool” in a 3PL Environment

Jim Collins - renowned author of "Good to Great" - developed an online diagnostic tool that works very well for 3PLs.  Learn how PACAM adopted this tool for its management training and the resulting benefits.

This session will provide you with an overview of key points in the book and relevant ways you can use the diagnostic tool for your own management training!

Here’s a sneak preview:

1. Select the right people - and put your best people on the greatest opportunities not the biggest problems!
2. Encourage debate among executives but enforce unity behind decisions!
3. To achieve "greatness" focus on what you can potentially do better than any other organization!
4. Use acquisitions as an accelerator not a momentum creator!

Don’t miss this opportunity to take real-life, practical advice back to the office!

Linda Hothem, CEO, PACAM

3:45 pm – 5:00 pm

PRE DAY WORKSHOP: Can the transport and logistics community lead the way on sustainable energy?

• Get the real facts behind your business’ impact, such as ‘Energy Consumption’ and the ‘Carbon Footprint’ —Why does it matter?
• Find out exactly what’s at stake - from National Security and Energy Independence, to global Climate Change (how will we avoid a crisis and what are the pending national legislations?)
• Hear the latest trends, such as Wal-Mart’s Commitment, plans from FedEx, the technological innovations, the alternative fuels and the political climate (such as California AB32 and the "Governator")
• Updates on Cap and Trade Emission reductions, Bio and Flex Fuels in "Closed" and OTR Fleets, the Marketing Capital (how can you ride the Green Wave and create value with Customer Certification) … and advice on ‘Greening the Supply Chain’ through reverse logistics, increased IT and longer-term relationships
• Top tips for the next steps you can take - Understanding client concerns, benchmarking CO2, efficiency applications, collaborative efforts among trading partners, assessing long-term strategy vs. reactive (Non-existent) strategy … and hear why ‘First Movers’ are winning (early bird gets the worm)!

Jeff Tucker, CEO, Tucker Company

Alonso Echevarria, Senior Manager Int'l Logistics, Odyssey Logistics

Art Van Bodegraven, Partner, The Progress Group

Rob Fitzgerald, Executive Director Defense Programs, Northrop Grumman

Moderator: Joe Madden, Founder +CEO, Sustainable Transport Systems

5:15 pm – 5:45 pm

OPTIONAL PRESENTATION :
The ALAN project: An Industry Response to a “Call for Action”

• The American Logistics Aid Network (ALAN) is the response of individuals and associations in the supply chain (from those responsible for logistics, distribution, warehousing, transportation and often procurement) to humanitarian relief needs.  It connects the needs of agencies responding to disaster with resources present in the supply chain industry, supported by technology, to allow a response in times of crisis.
• Find out more in this session about the structure for ALAN and how your company can be involved

Gene Klein, Director, American Logistics Aid Network and Principle of Enlightenment (Retired from Sysco)

Line up around a set of designated tables and introduce yourself to the person directly in front of you. Exchange business card and then move one seat to your right!

5:00 pm – 7:00 pm
NETWORKING RECEPTION !

Get out of the office the day before the Summit to join the workshops and... perhaps more importantly... meet your fellow attendees in a relaxed setting the night before the big day!

Catch up with colleagues and old friends, meet fellow attendees and speakers and make important business contacts at this Industry Networking Party on Monday 25th June!

Tuesday 26th June: DAY ONE MORNING

9:00 am – 9:15 am

Chairman’s Opening Address

Clifford F. Lynch, President, C. F. Lynch & Associates

9:15 am – 9:45 am

PHILLIPS PRESENTATION: How can you juggle multiple 3PL relationships with a view to long-term contracts?

• Is your business scope resulting in a fragmented supply chain and multiple 3PL contracts for different regions, processes, etc?  How can you find the best 3PL for each operation but maintain a consistent, integrated result?
• Long-term vs. short-term strategies: Valuable insights that can help nurture long-term relationships with your logistics providers

John Brooks, Director Distribution & Transportation NAM, Philips Electronics

9:45 am – 10:15 am

DELL CASE STUDY: The Alternative Story! Making the leap from a 3PL provider to in-house management of multiple LTL providers

In September 2006, DELL transitioned from using a 3PL to internally managing several LTL providers.  They worked together with their 3PL to ensure a smooth transition with the least disruption to operations

• Get expert advice on when it starts to make strategic sense for a 3PL customer to in-source
• Discover how a true 3PL partner can support their customer – planning ahead to avoid obstacles and offer solutions for such a transition

10:15 am – 10:45 am

CUMMINS CASE STUDY: A 3PL Turnaround

Find out from Cummins Filtration how they outsourced their transportation to a 3PL and the steps they took to engage multiple business units of Cummins.  Learn from their traditional four stages of group formation over the last 4 years: forming, storming, norming and performing.

• forming through the pre-startup with well defined requirements
• storming through the startup; sharing lessons learned
• norming with a mid-year correction to get control of costs  
• performing beyond expectations to lower costs + improve service

10:45 am – 11:30 am
Coffee break with refreshments, exhibition and networking

11:30 am – 12:20 am

PANEL DISCUSSION: Even if you already outsource significant portions of your logistics operations, how do you recognize when it’s right to outsource more? And when should you reign it in?

Statistics in a recent eyefortransport survey show that over 90% of companies are using 3PL services. However, for the majority (76%) 3PLs are used for less than 60% of their operations. This leaves a lot of scope for further outsourcing – but could also be a sign that some elements should remain in-house. No respondents stated the top category (80-100%) for outsourcing to a 3PL! Why was this the case? Assess the extent that your business should engage 3PLs:

• Tips on evaluating your supply chain to recognize the optimum time to outsource and also how to determine which logistics operations are ripe for outsourcing
• What external factors should you take into consideration? Find out what influence geography, politics, economics, company culture and technology should have on your outsourcing decision
• Hear from the panelists how they tackled multiple 3PL relationships and how to determine the optimum number of 3PLs you should be using  - What are the pros and cons of using a multitude of 3PL providers? Greater expertise and cost-reduction or a decline in efficiency and limited negotiating power

Reid Thompson, Senior Director International Logistics, Solectron
Jon Axelsson, SC Logistics & Engineering Manager, Wawa

Anton van Steenwijk, Logistics Sourcing Manager, Dell

Greg Aimi, Research Director, AMR Research

Moderator: Dr. Luka Powanga, Professor, Regis University

12:30 pm – 2:00 pm
Lunch break with refreshments, exhibition and networking

Lunch will be served for all conference delegates in the hotel’s Venetian Room.  This is located across the terrace on the opposite side of the hotel to the main conference ballroom. 

You can access the lunch room by walking through the circular terrace to the front of the exhibition area or walk around the hotel past the main lobby.  eyefortransport staff will be on hand to direct you.

Tuesday 26th June: DAY ONE AFTERNOON

2:00 pm – 2:50 pm

PANEL DISCUSSION: How to negotiate your 3PL contracts to ensure a realistic cost structure and service standard for both you and your 3PL

• How to find the balance between specificity and flexibility when writing contracts and negotiating your outsourcing logistics contract
• Learn how to negotiate your contract for each phase of your logistics operations
• How to measure your 3PL performance by taking into account cost and service
• How to assess a logistics service provider network when there is more than one 3PL involved

Brett Levine, Director of Operations, Jurlique USA
Ake Lundbom, Group Supply Chain Manager - Logistics, Rexam
Gene Klein, Director, ALAN (Retired from Sysco)
Ron Cain, CEO,TMSi

John Wilkinson, President & CEO, WPG Shipper Association

Moderator: Ken Ackerman, President, K. B. Ackerman Company

2:50 pm – 3:20 pm

PANEL DISCUSSION : Top tips for integrating your logistics service providers' networks into your own management structure - without losing control

Michael DeVault, V.P Distribution & Logistics, Timex Corporation

Rob Fitzgerald, Executive Director Defense Programs, Northrop Grumman

Ray McGuire, President, Ray McGuire Consulting Group

Moderator: Daniel Reilly, Partner,The Directionary Group

Coffee break with refreshments, exhibition and networking

AFTERNOON CHOICES

Choose between:  Option A: Main Room sessions - or - Option B: Interactive Roundtable Discussions

Remember that space on the roundtables is limited and meetings are restricted by time - so sign up early to confirm your first choices and take advantage of these afternoon opportunities.

4:00 pm – 5.30 pm

Option A:
Main room sessions:

4:00 pm – 4:45 pm … … 4:45 pm – 5:30 pm

Option B:
Interactive Roundtable Discussions

4:00 pm – 4:45 pm

PRESENTATION:

The Great Driver Shortage - How are the latest ‘hours-of-service’ regulations and increasing driver shortages impacting logistics providers? ... and therefore YOUR supply chain costs!

• At last search, the Internet produced more than 4.5 million hits on the phrase "driver shortage", underscoring the reality of the ATA’ projections of more than 111,000 unfillable commercial truck driver vacancies existing by the year 2014
  
• Changes in the business, competing opportunities and poor positioning/promotion/perception of the profession are a few of the root causes for the emerging shortage … while potential solutions include more compelling communications endeavors that speak to the real interests of prospective drivers and better creativity in finding broader driver solutions
  
• Get an insider’s perspectives on this great driver shortage, its implications for the logistics and transportation field and how the industry stands any chance of conquering the challenge

Rob Newell, VP Recruitment & Retention,, Greatwide Logistics Services

4:45 pm – 5:30 pm

INDUSTRY DISCUSSION POINT:

Private equity investment in the transport and logistics industry - how is this trend affecting your business?

• How is the trend towards privately-owned 3PLs been affecting the industry - and where are these trends heading?
• Get advice on private-to-public and public-to-private transactions and their effects on value

Ed Feitzinger, Senior VP, Golden Gate Logistics
Randy Bowman, President, MW Logistics 
John Anderson, Chairman & CEO, BigWheel Partners
Jon Lagenfeld, Director, Robert W. Baird & Co.

Moderator: Ben Gordon, MD, BG Strategic Advisors

You’ve heard what the executive presenters have been through …. You know what the panellists would advise ….. NOW tailor this knowledge to your own specific situation!  Join these interactive roundtables to get a closer understanding of the topic and drill down to get valuable answers and tips for practical steps back in the office!

No audio recording takes place … no Power Point slides are used … this is your chance to informally quiz the table leaders and fellow attendees.  Each roundtable lasts for 1 hour … you can choose to attend at least 2 during the afternoon.

1. Supply chain risk management and cargo ownership - Chris Liberty, Principal, Goldenrod Logistics Consulting
   
   
2. New negligent entrustment legal liability in chossing a freight provider - Jeff Tucker, CEO, Tucker Company
   
   
3. What more can 3PLs, customers and partners do to increase cargo security and how far away are real international standards for security? -
   Linda Hothem, CEO, PACAM + Monte Lucas, VP Business Development & Marketing, Hi-G-Tek
   
   
4. Outsourcing warehousing operations to a 3PL provider -
   Don Jordan, VP - Warehousing, Landstar Logistics +
   William Butler, Senior VP, Weber Distribution
   
   
5. Which ‘Value-Added Services’ are creating best ROI? - ticketing, kitting, gift-wrapping, labelling, store-ready packaging and personalisation -
   Jeff Gosline, Sir Director Business Development, ATC Logistics & Electronics
   
   
6. Reverse Logistics -
   Daniel Reilly, Partner, The Directionary Group +
   Oliver Coiro, VP - Transportation, Satellite Logistics Group
   
   
7. Freight audit payment services
   
   
8. Update on North American road transportation infrastructure and border crossings -
   Dan Goodwill, President, Dan Goodwill & Assoc. + Stephen Craig, Principal, CP Consulting
   
   
9. Cross-border operations into Mexico - Alonso Echevarria, Senior Manager Int'l Logistics, Odyssey Logistics + Erik Markeset, Principal, CP Consulting
   
   
10. Ocean transportation challenges from the latest hotspot of Vietnam, plus India and China -
    Ed Feitzinger, Senior VP, Golden Gate Logistics
    
    
11. The escalation of supply chains both within and moving out of China - Claudia Knowlton-Chike, Director Transp. & Network Mgt, Motorola + Bill Stankiewicz, VP & GM, Shippers Warehouse + Chip Brackett, Tran Mgr, Traylor Chemical
    
    
12. Geographical update: realities of the burgeoning Indian market?
    Narayan Iyer, Chief Solutions Officer, Future Retail
    
    
13. Opportunities for US expertise in Eastern Europe’s growing networks
    
    
14. Turn your staff into your best asset - how to get the best staff, train them AND retain them! - Timothy Barrett, COO, Barrett Distribution Centers + Ray McGuire, President, Ray McGuire Consulting Group
    
    
15. How can "track and trace" technologies revolutionize your services to put your company ahead of the competition? - David Beatson, CEO, Ascent Advisors
    
    
16. Peak Oil will roil your supply chain. Are you ready? - Discover how cheap energy has been made the backbone of global supply chains -
    Tim Radbourne, President, Radbourne Consulting
    
    
17. Can the transport and logistics community lead the way on sustainable energy? -
    Joe Madden, Founder & CEO, Sustainable Transport Systems + Pat Little, Director Sales - Global Transportation & Distribution, i2
    
    
18. Update on the ALAN project: An Industry Response for a "Call for Action" -
    Gene Klein, Director, ALAN

NETWORKING TIME !

5:30 pm – 7:00 pm
Champagne Reception:

sponsored by Metro Atlanta Chamber of Commerce

7:00 pm onwards
The North American 3PL Industry Gala Dinner & Awards Ceremony:

This premier networking function on will give delegates a chance to relax among colleagues & peers, discuss business opportunities and publicly commend award winning companies! ... Join your fellow executives for a luxury 4-course meal, wine, entertainment and the live announcement of winners of the 3PL Awards 2007!

Places are available as part of a conference pass or call Chris Snelson on 1 800 814 3459 ext 288 or email csnelson@eyefortransport.com

This is a perfect opportunity to entertain clients and contacts, or bring your own team.   Promote your company further by taking a table sponsorship package or sponsoring an award!  For this option, contact David Embelton for more information on 1 800 814 3459 ext 295 or email: david.embelton@eyefortransport.com

Wednesday 27th June: DAY TWO

8:30 am – 8:45 am

Chairman’s Opening Address

Gene Tyndall, President, Supply Chain Executive Advisors

8:45 am – 9:15 am

OQO CASE STUDY: How to use 3PLs to benefit from increasing globalization: Entering new overseas markets and sourcing cheaper materials made easy

• Hear from the experience of OQO, the industry pioneer in ultra-mobile personal computing, why their logistics outsourcing decision was an essential element in the strategy for their new product
• Discover how they quickly developed a program to reach geographic markets beyond the borders of previous operating model
• Looking for a timely, cost-effective solution for key geographical markets, but still within limited staffing levels, was their great challenge … find out how the process of planning and executing the project and the lessons learned along the way!

Vanita Wells, Director - Customer Operations, OQO
Ligon Johnson, Manager - Logistics Operations, OQO

9:15 am – 9:45 am

SOLVAY PRESENTATION: Your 3PL – Partner or a Black Hole?

Learn how to get the best ‘information flow’ between you and your supplier –and why this is so important.  Highlights from this presentation include the following lessons learnt:

• You get out what you put into the relationship
• Constant engagement is really necessary for success
• People – Process – Technology: these are your are key tools
• Put operating agreement in writing - details, details, details!
• Get face to face: do not rely on the old adage “no noise is good”
• Motivate and reward 3PL to get the best results!

9:45 am – 10:20 am

PANEL DISCUSSION: The pros and cons of using your 3PL as IT provider

• Learn how to know when your 3PL providers are falling behind in their IT capabilities
• Top tips to assess those areas within IT where your 3PL provider does well – and identify where it does poorly
• Which technology do you need to enhance your freight forwarding, import/export, transportation, asset tracking, warehouse and distribution capabilities?
• What are your top priorities when it comes to overcoming IT deficiencies? Is infrastructure investment more important than personnel, competency and training issues – or not?
• How to easily persuade your 3PL providers to invest in the technology you want…fast!

Rob Fitzgerald, Executive Director Defense Programs, Northrop Grumman

Will Warne, Director Global Implementation & Solutions, APL Logistics

Ray McGuire, President, Ray McGuire Consulting Group

David Erickson, VP Operations, iControl

Moderator: Dwight Goodwin, Director, Gartner

Coffee break with refreshments, exhibition and networking

11:00 am – 11:45 am

PANEL DISCUSSION: How to assess the performance of 3PLs and measure the overall success of an outsourcing decision

• How much should you pay your 3PL? - how can you ensure you don't pay more than the market rate?
• How to secure further cost savings from your 3PLs without hindering service or damaging your relationship with them
• How to measure your 3PL performance by taking into account service costs, customer satisfaction, on-time delivery, handling and routing and systems performance
• How to assess a logistics service provider network where there is more than one 3PL involved
• How to constantly revise your KPIs to match your changing business, with the full support of your 3PL providers

Michael DeVault, V.P Distribution & Logistics, Timex Corporation
Ake Lundbom, Group Supply Chain Manager - Logistics, Rexam
Eric Lewis, President, OneSCSI (previously Masterfoods)

Moderator: Greg Aimi, Research Director, AMR Research

11:45 am – 12:15 pm

PRESENTATION: Why preparation and forward planning are the foundation for success when using a new 3PL

With experience as a supply chain executive in the US Army, Anheuser Bush Inc., PepsiCo, Intel, and Masterfoods, come to this session to hear directly about Eric's wealth of experience - and arm yourself with his top tips and strategies for a successful 3PL relationship!

• Get expert advice from a logistician, with 20+ years experience, on key areas to research and prepare for before you enter the 3PL contract
• Hear factors to consider such as; capacity manageability, the specific management relationship, plans for continuous improvement, scalability into emerging markets and more!
• Find out how to create a flexible and responsive operation with your 3PL and – perhaps most important of all – how to create a true alliance between user and provider

12:15 pm – 1:45 pm
Lunch break with refreshments, exhibition and networking

Lunch will be served for all conference delegates in the hotel’s Venetian Room.  This is located across the terrace on the opposite side of the hotel to the main conference ballroom. 

You can access the lunch room by walking through the circular terrace to the front of the exhibition area or walk around the hotel past the main lobby.  eyefortransport staff will be on hand to direct you.

1:45 pm – 2:30 pm

PANEL DISCUSSION: What to do if it goes wrong? – Potential pitfalls of outsourced logistics and how to deal with contract failures

• How can you safeguard your logistics operations by having a ‘get-out’ plan in place?
• How to get out of a contract early, without penalty

Laurie Copeland, Sr Manager - 3PL Solutions + Transportation Sourcing, The Home Depot
Bob Newcom, Director - Global Transportation & Logistics, Ingersoll Rand Company
James Crawford, Director Supply Chain Operations, Wawa

Moderator: Art Van Bodegraven, Partner, The Progress Group

2:30 pm – 3:00 pm
Coffee break with refreshments, exhibition and networking

3:00 pm – 3:30 pm

SPECIALIST OVERVIEW: The 3PL Sector – An Inside-Out Look from the Viewpoint of the Customers

Professor Langley will share valuable insights from the annual "Third Party Logistics Study".(Although the 2007 study will not be fully complete yet, Langley will be able to share results from the 2006 study plus some results from 2007 as well).  Topics include: the macro and micro 3PL trends … leveraging information technology … management & relationship issues … success & value from 3PL relationships.

John Langley, Professor SCM, Georgia Institute of Technology

3:30 pm – 4:00 pm

CLOSING PRESENTATION : Getting back to the basics - the hidden or overshadowed value

4:00 pm – 4:45 pm

WRAP UP PANEL DISCUSSION: Developing a business model for 21st century relationships: are we moving from a user-provider model to real partnerships?

• 3PL users "want it all - and more" from their 3PL providers ... but should they be prepared to work with you as a partner to achieve real supply chain excellence
• Competition is a great driver for innovation - it pushes you to try harder, offer more and better services - so how can you make "thinking outside of the box" a company-wide policy? Find out how a real partnership between 3PLs and shippers can drive this innovation faster and more effectively!

Mike Fielden, President - Supply Chain Services, Pacer Global Logistics
Chris Lennon, Senior VP - Supply Chain Solutions, NAL Worldwide
Joe Bento, President + CMO, EGL Eagle Global Logistics
Rob Newell, VP Recruitment & Retention, Greatwide Logistics Services
Kevin Higgins, VP - International Logistics, Transplace

Moderator: Gene Tyndall, CEO, Supply Chain Executive Advisors

CONFERENCE ENDS