Last year's event

27th November 2008: Day One

9:15 Keynote Address

How to realise substantial savings and improve your competitive position by reinvigorating your supply chain management

Your keynote address comes from a supply chain professional with 25+ years of experience in hi-the tech industry. He says: “If your supply chain next year, looks like your supply chain of last year.........you’re history!” And you better take Hugh Aitken’s statement on board! Recently Sun has cut its material costs by more than $200 million, reduced its raw materials inventory by $350 million, and lopped a full day off its product transit time—all by streamlining its supply chain.

Sun faces challenges familiar to many hi-tech and electronics manufacturers: customer demands for fast, reliable delivery times; widespread operations; and a broad mix of products with relatively short life cycles. In this presentation you will learn how to manage a heavily outsourced supply chain model in such a demanding environment. You will get top tips how to best coordinate your global manufacturing and distribution, supply chain activities of your component suppliers, external manufacturers, internal manufacturing and 3PLs.

Hugh Aitken, Vice President, Worldwide Manufacturing, Sun Microsystems

9:45 Keynote Address

How to develop a world class global supply chain

Over the past decade Samsung has transformed itself into a savvy, nimble powerhouse that dominates a long list of markets. Much of Samsung's market leadership has come from aggressively investing in key market sectors, while building one of the world's largest, most vertically integrated manufacturing operations. Join Maurits Maathijsse for a strategic update on the importance of supply chain management. You will find out:

• How to best track the contract costs in a global environment with changing volumes
• How to swiftly respond to changing market conditions
• How to better monitor your operations, including inventories, shipment status and on-time deliveries
• How to lower shipment lead times while improving on-time deliveries

Maurits Matthijsse Logistics Director Europe Samsung Electronics

10:15 Keynote Address

Travel step-by-step along Nikon’s road to outsourced logistics

From developing a powerful outsourcing strategy to choosing distribution centre’s locations and logistics providers, and developing performance measure criteria. Business intelligence you won’t get elsewhere, plus a full understanding of the end-to-end global supply chain. Moreover, in this presentation you will:

• Learn how to establish and maintain a competitive edge through outsourcing
• Get top tips to selecting your 3PL suppliers and learn how to work with them
• Understand how outsourcing can help you realise your business strategy
• Understand the bottlenecks and pitfalls in the road to outsourcing

Stef van Haaren Supply Chain & Logistics Manager Nikon Europe

11:15 Keynote Panel Session

Your chance to directly question world class hi-tech and electronics supply chain professionals about how to make your supply chain leaner and achieve other tangible results

Come and quiz our three Keynote Address experts. Their first-hand, up-to-the-moment experience in hi-tech & electronics is second to none - their combined wisdom is a valuable resource for you to tap into. This is your chance to profit from a series of authoritative and forthright insights, along with honest discussion of common pain points, success stories and lessons learned.

Hugh Aitken Vice President, Worldwide Manufacturing Sun Microsystems
Maurits Matthijsse Logistics Director Europe Samsung Electronics
Joost H.A. Riemslag EMEA Director of Supply Chain and Customer Services Rockwell Automation
Rene Boerema Director Buck Consultants International (Moderator)

12:00 Microsoft Presentation

Pros and Cons of outsourcing the hi-tech supply chain

Microsoft moved to an outsourced supply chain model for its software products over 10 years ago. With over 15 years experience in the hi-tech industry Dave Williams has held roles in quality engineering, vendor management, IT project management of systems implementations, logistics and manufacturing. In this presentation he will share his experience with you and give you an overview of Microsoft’s supply chain model. Moreover, you will:

• Discover the challenges of outsourcing today's hi-tech supply chain
• Learn 5 key success factors in outsourcing your supply chain
• Find out how you can build an outsourced supply chain that is both lean and can adapt to the rapidly changing technology in the hi-tech industry

Dave Williams Director of Manufacturing EMEA Microsoft

12:30 Panel Session

Take your 3PL relationship to the next level – the nitty gritty details that can make you or break your success

• Learn how to work closer with your 3PL at every point of the transportation conduit
• Top tips to contract negotiation with logistics providers – how to prepare a contract that retains your independence and protects you from becoming over-dependent on your 3PL
• How to bring your global outsourced supply chain even under tighter control – from customs and duties to taxes and hidden costs
• Find out how to successfully select and evaluate the perfect 3PL for your specific needs

Stef van Haaren Supply Chain & Logistics Manager Nikon Europe
Christian Wolf Director of Global Logistics and Trade Compliance & Managing Director Germany Avago Technologies                                                     Jan Rijnen Director of Logistics, EMEA Bosch Security Systems

Alan Joseph, Vice President Hi-Tech Vertical Market, Schenker
Edwin Tuyn Managing Director Inspired Mind (Moderator)

14:15 Qimonda Presentation

The Location Game: Low-Cost Country Sourcing vs Near Shore Sourcing

Qimonda - a leading global memory supplier operates in North America, China, Malaysia, Portugal and Germany with roots that connect it to Infineon Technologies and Siemens. The business has to manage short product cycles of between two and six months. Introducing low-cost suppliers in the semiconductor high-tech environment has proved tough in the past, due to R&D being based mostly in America and Europe – making purchasing activity and the low-cost supplier ate up too much time. However, by utilizing low-cost country sourcing, Qimonda has been able to reduce sourcing cycle time by over 50%, and achieved front-loading savings into the bargain. Come and find out how they did it!

Alexander Gorski VP Supply Chain Management Qimonda
Daniel Helmig Senior VP Purchasing Qimonda

14:45 Panel session

How to enhance the value of your supply chain – top tips to building a customer orientated supply chain

In this session you will discover:

• 3 areas of your supply chain which can be redesigned to better focus on your customer needs
• How to generate greater customer satisfaction and customer retention through warehousing, 3PL management, inventory management, customs clearance and order fulfillment
• How a 3PL can help you in maximizing new market opportunities and expanding your supplier base in emerging markets

Alexander Gorski VP Supply Chain Management Qimonda
Christian Verstraete Solutions & Technology Integration Manufacturing & Distribution Industry HP
Erik Uljee Global Industry Director Computing & Semicon TNT
Edwin Tuyn Managing Director Inspired Mind (Moderator)

15:30 Cisco Case Study

The Value of Knowledge: Unlock the power of knowing the true value of your services for your customer

Before expanding your services offerings, in existing or emerging markets, you would want to know:

• Which services - and which service levels - your customers value most & how much would they be willing to pay for higher service levels and improved capabilities
• As part of an overall services approach, what is the role of service logistics in the value chain?
• Are there customer groups or geographies that have a different views on this? Can you address that with your service offerings?
• What methods can you use to obtain data-driven answers to such complex questions?

What does it take to do all of this? Surprisingly, not a lot! Commitment, cross-functional collaboration, subject matter experts, and data.

Eyal Knoll Senior Manager Service Operations Emerging Markets East Cisco

16:30 Dell Case Study

The impact of Restriction of Hazardous Substances (RoHS) on Waste Electrical and Electronic Equipment (WEEE)

The Waste Electrical and Electronic Equipment (WEEE) directive enjoyed its first anniversary in July this year and as such it is surprising that awareness of the directive remains fairly low, particularly among small businesses. In fact, a recent Dell/FSB Green IT survey revealed that over 20% of respondents did not know if WEEE applied to them.

In this presentation Jonathan Perry will discuss the progress of the 2008 WEEE implementation, the manufacturer’s perspective, the cost to the consumer, as well as the issue of compliance and the practicalities of eco-design.

Jonathan Perry Take Back Compliance Manager Dell

17:00 Oce Technologies Case Study

Learn first-hand how to improve total cost performance management of your suppliers and logistics providers

In his current role, Ian is driving total cost reduction via supplier performance improvement and logistics excellence programmes. Find out:

• Techniques that enable you to re-evaluate relationships with your suppliers and logistics providers – and generate additional cost savings
• How to overcome supplier shortage and develop a sound supply base
• How to increase supplier motivation to deliver high quality products and services on time, every time
• How to identify the most profitable buy-brand-sell suppliers

 Ian Rendle Director Inbound Supply Oce Technologies

17:30-18:30 Networking Cocktail Party

END OF DAY ONE

28th November 2008: Day Two

9:15 Thermofisher Presentation

How to achieve a streamlined supply chain with customer-specific solutions: Lessons from Thermo Fisher's recent outsourcing success story

Hear from a world leader in serving science. Thermo Fisher Scientific enables its customers to make the world healthier, cleaner and safer by providing analytical instruments, equipment, reagents and consumables, software and services for research, analysis, discovery and diagnostics.

Find out how Thermo F isher achieved inventory reduction and cycle-time reduction in this tricky low-volume, high-value industry.  Discover the insights and lessons learned from their recent outsourcing project that focused on achieving in-house value adding and external standardization.

Learn how they adjusted supplier selection, first tier supplier minimization, low cost region sourcing, VOMI and KANBAN, to achieve maximum results.

Sander van Nieuwenhuijzen Operations Manager Thermofisher
Frank van Krieken Sourcing Manager Thermofisher

9:45 HP Case Study

The bottom-line value of greening your supply chain operations: Cost reduction across your entire supply network 

In this presentation you will find out from Hewlett-Packard how NOT to make green products more expensive to manufacture. Plus:

• A discussion on the green purchasing impact in terms of a product’s total lifecycle versus simply looking at the composition of goods shipped
• How to best combine your decisions with the Design for Environment  program and achieve energy efficiency, materials innovation, and design for recyclability
• Find out how Design for Recycling can help you cut:

• Take back compliance costs
• Materials handling costs
• Manufacturing conversion costs

• Everything you need to know about the impact of reduced packaging on your costs
• Expert advice about reducing carbon emissions from your transportation

Christian Verstraete Solutions & Technology Integration Manufacturing & Distribution Industry HP

Your chance to participate in an in-depth discussion of a key issue facing your supply chain.  Choose one of the following topics and share your best practices while learning from your expert peers:

• WEEE Compliance and Transboundary Waste Legislation, keeping up with the latest changes
• Reverse Logistics, managing your aftermarket
• New Product Introduction, how to ensure a smooth transition
• Outsourcing, top tips and key locations
• Sourcing, best practices for smart sourcing
• Greening the Hi-Tech Supply Chain

11:45 Panel session

How to strengthen your aftermarket supply chain competences

• Learn how to lower total cost of ownership while making significant and sustainable performance improvements within the supply chain
• Discover how your supply chain can support the numerous functions that focus on your company’s direct contact with its customer base - such as recalls, retrofits, reworks, upgrades, and returns management
• Find out how to measure the tangible results of improving your aftermarket supply chain competences - fulfillment costs, cycle times, ability to scale with increased demands

Ian Rendle Director Inbound Supply Oce Technologies
Rene Richters General Manager Flextronics Global Services
Eyal Knoll Senior Manager Service Operations emerging Markets Cisco Systems
Stephen Bauld VP Ontario General Contractors Association
Stef de Bont Founder Logistics Result (Moderator)

12:30 Panel session

Top strategies for choosing the technology that delivers total visibility to your supply chain

This session is focused on technologies and software applications that you can deploy as tools that enable efficient supply chain activity, enhance customer service and improve your bottom line. You’ll learn how to overcome the challenge of stiff price competition by clearly differentiating yourself as a business that places a strong emphasis on product quality, first-rate customer service and rapid delivery.  And with the right technology on board, it’s all easier than you might imagine...

Juul de Veer, Deliver Manager Global Logistics, IBM

Elle Irwin, Supply Chain Manager, Sphere Medical

Simon Bowes, Director of Alliances, Wesupply

Stef de Bont Founder Logistics Result (Moderator)

13:15 Wrap-up session

Final advice that will re-energize your approach to supply chain management

One final opportunity to harness all the information you’ve gathered and put together a practical Hit List of ways to improve your supply chain performance, cut costs and achieve other tangible benefits.  All the information you need to impress your management board!

Stef de Bont Founder Logistics Result

End of day two