MORNING
8:50am Chairman's Welcome

Colum Joyce European Representative IMRG Europe

9:00am

Keynote address
How can a 3PL maximize the opportunities from the Globalisation of manufacturing, services and trade? Exel’s strategies uncovered

What opportunities does Globalisation really offer to a 3PL? Discover first-hand from Exel how they are taking advantage of this growing trend.

Hear the challenges that Globalisation gives to your company and your customers, such as sourcing reliable transportation in new distant markets and achieving end-to end visibility – Find out how to quickly turn these challenges into profitable new business.

John Pattullo CEO EMEA Exel

Dr. Peter E Kruse is on the Management Board of Deutsche Post. In this keynote address you will hear how DPWN are developing their 3PL offering.

• Hear DPWN's views on the development of the European Transport market - what does this mean for 3PL's
• Find out how to successfully react to changing customer requirements
• Find out how DHL is positioning itself in the 3PL marketplace - Business strategy, product portfolio and service concept uncovered
• Listen to the future perspectives of the 3PL industry

Dr. Peter E. Kruse CEO Express Europe Deutsche Post AG

10:00am
Customer Presentation
Gain a unique insight from a major 3PL customer of the process it took and the thinking behind its decisions as it evaluated, selected, and built a real partnership with its 3PL provider

Maarten Schreppers is responsible for the warehousing and transportation at Gillette Iberia and was in charge of selecting their 3PL provider.

• He will describe the tender process that took place 2 years ago and will reveal how they have set up and developed their current operations with Exel.
• You will learn how shippers and logistics providers can improve communication, increase efficiency across the supply chain and build a strong and long-lasting relationship.
• You will also hear first hand about several collaborative projects developed by Gillette and Exel with major international retailers (e.g. Carrefour, El Corte Inglés).

Maarten Schreppers Iberia Logistics Director Gillette

11:00am
Customer Panel Session
Find out from three leading 3PL customers what they expect from their 3PL providers now and in the future. Hear first-hand how to gain more of their business and also the easy ways to lose existing contracts!

• Discover which services, technologies and expertise your customers want more of in the future?
• Learn how to best position your service offering to reap more business from existing and new customers
• Hear top tips for retaining and extending your customer contracts
• What not to do! How to guarantee the cancellation of a contract – Hear first-hand the pitfalls to avoid
• Contract negotiation – Hear your customers point of view, and tailor your approach and reap the benefits in the long term

Maarten Schreppers Iberia Logistics Manager Gillette
Dave Luddington Distribution Logistics Project Manager IBM
Robin Boles CEO In Kind Direct
Garry Mansell Managing Director Freight Traders (Moderator)

11:45am
Panel Session
Discover which value-added services your customers want you to provide

• How to match your value added services with your customers needs- Warehousing, sub-assemblies, kitting, repackaging, freight box auditing and design, pick/pack, labelling and new technology solutions discussed
• How to market and execute your value-added services profitably and effectively?
• Find out the value-added services that your customers will want you to provide in the future
• Can you be everything to everyone? What are the advantages of defining your niche specialties and sticking with them?

Gert Askes MD Europe Menlo Worldwide Logistics

Richard Conneely Head of Transport Solutions Wincanton

Martin Dixon General Manager Marketing BAX Global

Philip HarkerExecutive Consultant, Supply Chain Management Capgemini (Moderator)

1:30pm
Panel Session
What are the innovative new technologies that you should adopt and how to make them your unique selling point

• Key methods to turn your technology investment into a customer-winning value proposition
• How to supply your customers with technology solutions to suit their needs and your budget
• How can your organisation prepare for RFID - from WMS to IT to warehouse design
• Learn from companies using RFID effectively and profitably
• Get an update on the latest TMS

Adrie Kaljee RFID Programme Manager TNT Logistics          

Mark Johnson Group Manager SAP Solutions Linfox

Mark Bedeman Development Director Supply Chain Academy Europe Accenture (Moderator)

2:15pm
Presentation
Supply Chain management - Change and the People dimension

• Hear how supply chain management and globalisation are driving business transformation
• Learn how to operate in a world of time compression, lower costs and overcapacity
• Good people are in short supply and the right skills are scarce at all levels...What do we do?

Richard Hunt Chief Executive Aviance

3:45pm - 4:45pm Roundtable Session A
4:45pm - 5:45pm Roundtable Session B
Interactive Roundtable Discussions

Take this unique opportunity to discuss different crucial topics affecting 3PLs today! Don’t miss out on this chance to ask questions, benchmark and get advice on your key concerns from Summit speakers and fellow attendees.

Each roundtable discussion will last for approximately one hour and will be led by influential industry experts. These discussions are completely interactive and will provide you with ample opportunity get the answers you need, in a highly focused, small group environment.

1. How is increased use of RFID technology in supply chains impacting your business?
Adrie Kaljee RFID Programme Manager TNT Logistics

2. What opportunities are there for European 3PLs in new EU member states?
Andreas Janetzko Director of Global Strategic Accounts UPS

3. WEEE Regulations – effects and opportunities
Kieran Ring CEO Global Institute of Logistics -G.I.L.
Damian Coffey Senior Associate Booz Allen Hamilton

4. Transport Management Systems – how to optimize your savings?

Richard Conneely Head of Transport Solutions Wincanton

5. Niche v. Global Leaders: Is bigger always better?

Neale Travers Director Logistics Solutions and Engineering Europe APL Logistics            

6. Mergers & Acquisitions – industry update on consolidation within the European logistics market

Teunis Steenbeek Executive Consultant Capgemini

7. How to ensure you profit from the booming Chinese and Indian Markets - is India the next China?

Martin Dixon General Manager Marketing BAX Global

8. How you can best combat high energy prices

Richard Hunt Chief Executive Aviance

9. What are the latest technologies 3PL’s should be implementing

Mark Bedeman Development Director Supply Chain Academy Europe Accenture

10. As a 3PL, define where your security responsibilities lie?

Sten Bertelsen VP Trade Security SGS Trade Assurance Services

11: How to optimize transportation delivery performance
Nico Bogaerts Business Unit Manager Teleroute Integrated Solutions

MORNING
8:50am Chairman's Welcome

Colum Joyce European Representative IMRG Europe

9:00am
Keynote Presentation
How to develop a reliable integrated transport network to make the most of the business opportunities offered by EU enlargement

Bernhard Simon will discuss how Dachser has invested very heavily in the expansion of its European network to ensure that it is well-placed to handle the high growth rates from that region.

Hear the strategies Dachser implemented to successfully extend their geographic reach - including the new branches it has opened and the partnerships it has formed with eastern European logistics companies enabling it to offer its entire portfolio of logistics services in eastern Europe.

Bernhard Simon MD & Spokesman for the Board Dachser

9:30am
Keynote Presentation
Using systems and processes to drive your customers Supply Chain Performance

John Parkinson will discuss how you can use systems strategy - including Service Parts Management and a process focus - including 6 Sigma and Lean Logistics principles to boost the performance of your customers' supply chains.

John Parkinson Chairman XPart - A Division of Caterpillar Logistics Services (UK) Limited

10:00am
Panel Session
What are the key elements behind a customers’ decision to employ a 4PL – hear a timely update from customers and leading 4PLs!

Hear from both sides of the 4PL/LLP relationship – You will find out:

• If the use of 4PLs is really paying off for the customer – hear the real (not just theoretical) benefits and results
• The real reasons why shippers want to minimize the number of 3PLs they use
• Should you expand your service offering to compete with the 4PLs or market your company to existing and future 4PLs by developing your core skills
• First-hand the tensions, failures and successes in real working relationship between 3PLs and 4PL/LLP

Stef de Bont Business Unit Manager Service Logistics Solectron Reinhard Schullerus Senior VP KN LeadLogistics                      Mary Blahnik Marketing Manager Schneider Logistics Europe      Colum Joyce European Representative IMRG Europe(Moderator)

11:15am
Panel Session
Discover the latest business opportunities in the 10 new EU member countries and beyond

• Benchmarking - Find out which 3PLs are leading the charge into Eastern Europe – What can you learn from them?
• Which countries, industry verticals and service offering are still ripe for picking
• Expanding into Eastern Europe? Find out best market entry strategy you should consider
• Top tips to overcome the common pitfalls of Eastern Europe - cultural barriers, staff training process, systems integration…
• Get advice on how to establish and grow successful operations in new markets
• Where should you be looking next? Russia, Turkey…

Andreas Janetzko Director of Global Strategic Accounts UPS Supply Chain Solutions                                              

Phil Shankley MD UK Gefco

Erik Van Dort Global Head of Distribution Capgemini

Cecilia Cabodi Programme Manager Logistics, Supply Chain Management and Transport Transportation Services Frost & Sullivan (moderator)

12:00pm

Presentation

Hear the key findings of the 2005 Tenth Annual 3PL Study as Capgemini exclusively launch the study for the first time in Europe at the 3PL Summit

The 2005 Tenth Annual 3PL Study, was carried out by Capgemini in collaboration with the Georgia Institute of Technology, DHL and SAP. The objective of the study was to examine emergingtrends and issues among key markets and key customers in the 3PL industry.

• Get an update on the development and growth of the 3PL industry across major industry segments
• What are customer needs and how well 3PLs are responding.
• Understand how customers select and manage 3PLs
• Examine why customers outsource or elect not to outsource to 3PLs
• Get the summary of the current use of 3PL services
• Hear about leading topics including the use of technology, how to structure collaborative relationships and how to properly measure 3PL performance

Erik Van Dort Global Head of Distribution Capgemini

12:20am

Panel Session
What does the future hold for European 3PLs

• What are the next great opportunities for European 3PLs – How to find your next cash cow
• Learn about the latest European trends and how to position your company to maximize ROI
• Find out which emerging geographical and vertical markets will sustain long-term profitability for your company

Neale Travers Director Logistics Solutions and Engineering Europe APL Logistics                                                                      

Tom Scanlon Logistics Director BAX Global
Gert Askes MD Europe Menlo Worldwide Logistics

Lucien de Busscher Head of Supply Chain Services Ernst & Young Special Business Services by Ernst & Young Belgium

2:00pm

Workshop 1

Top tips to guarantee successful contract negotiations

In this workshop you will find out:

• How to develop a clear definition of the scope of the services to be provided in a 3PL relationship and the performance standards by which the relationship will be judged.
• How to run the negotiations and how best to resolve the most difficult issues
• Best practices in negotiating crucial parts of your contracts including: method of determining compensation, insurance and indemnification, liability for loss and damage to cargo, benchmarks for gain sharing, shipper obligations on termination, software protection, data standards and protection of confidential information
• What country and regional regulations should be considered
• Top tips to maximize the length of your contract
• How to effectively control the drafting process and overcome any barriers that may arise

Derek Wright Director Derek Wright Associates

3:00pm
Workshop 2
Technology as your USP

• Find out how to turn your technology investment into a customer-winning value position
• How can you increase your sales by deploying a new technology
• Discover the technologies that will directly win you new customers
• Learn how to become the major technology provider to your current and future customers?
• Hear How to make a serious POI solely from your technology capabilities.

Colum Joyce European Representative IMRG Europe

END OF SUMMIT