Agenda
| Workshops, June 18th |
| 3PL Selection and Contract Negotiation |
In this hands-on workshop, we take the guesswork out of structuring a 3PL relationship and contract. Examine real service-level agreements and learn the crucial 'dos and don'ts' and discover the steps to building a trust-based relationship even before the bid process
Workshop Organizer: Kate Vitasek, Founder, Supply Chain Visions
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Increase Your Supply Chain Visibility |
Today’s companies are facing significantly increased complexity in their value chains. They also face additional challenges including rising customer service requirements, increased logistics costs, and increased supply chain risk exposure. In this delicate situation, lack of visibility is a risk you can’t afford to face.
Attend this interactive workshop to safeguard your operation, gain and keep competitive advantage, and move into a new era of clarity and profitability
Workshop Organizer: Valerie Bonebrake, Senior Vice President, Tompkins Associates |
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| Main Conference Sessions, June 19th & 20th |
Opening 3PL Plenary
Opportunities & Threats for 3PLs: A State of the Industry Address |
Despite continued economic uncertainty, the 3PL industry is poised to thrive as customers seek innovative supply chain solutions. With 3PL revenues on the rise, hear our industry experts and practitioners discuss the state of the industry, and how you can exploit key opportunities:
- Know where you stand: Hear the latest industry facts and figures, and understand where the key opportunities lie
- Position your 3PL to avoid looming threats like commoditization, reduced carrier capacity, unstable economies, and fluctuating fuel costs
- Understand how you can innovate to deliver efficient, reliable, and value-added services to your customers
Evan Armstrong, President, Armstrong & Associates
Ros Wilson, Senior Business Analyst, Delcan
Fred Schardt, CEO, FedEx Trade Network
Dan Spellman, President Americas and Asia, Caterpillar Logistics Services |
| Cross-Industry Discussion to Combat the Threat of Commoditization |
With the top 10 companies in the industry representing less than 30% of the market, commoditization presents a real threat to the 3PL industry. In this session, CEOs discuss creative ways the industry can collaborate to fight this profit killer.
- Discover how leading companies are working to foster innovation and deepen customer relationships to offer true added value and avoid the commoditization trap
- Shift the customer discussion from cost to results.
- Understand your customers’ needs and learn how to optimize their outcomes better than your competitors
Session Speakers:
Dan Spellman, President Americas and Asia, Caterpillar Logistics Services
Scott McWilliams, CEO, OHL
Herb Shear, CEO, Genco
Fred Schardt, CEO, FedEx Trade Network
Sid Brown, CEO, NFI Industries |
| BUILDING STRATEGIC CUSTOMER RELATIONSHIPS |
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3PL BUSINESS STRATEGY FOR A NEW ECONOMY |
| Building & Maintaining Strong, Trusting and Profitable Customer Partnerships |
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Leveraging Carrier Relationships to Improve Capacity Flexibility |
Strong customer relationships are the key to avoiding commoditization, and securing long-term revenue and profit growth.
- Understand the role of the CEO in cultivating robust working relationships with key customers – How involved should
- the CEO be?
- From personal relationships to contracts, discover the tools that build trust and make relationships last
- Learn how to thread innovation throughout your company thinking to offer unique solutions that meet customer needs
- Know which communication and visibility tools are most effective, and why bridging the ‘IT Gap’ will help you gain customers and boost profits
Session Speakers:
Jeremy Haycock, CEO, Damco North America
Denny Schoemehl, CEO, LMS Logistics
Doug Waggoner, CEO, Echo Global Logistics |
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Carrier shortages are an on-going reality for 3PLs, causing cost spikes and service level reductions. Hear how leading 3PLs mitigate the risks by leveraging their carrier relationships.
- Gain expert advice for structuring carrier contracts and building strong carrier partnerships to guarantee flexibility
- Discover the tools and technologies that will improve your visibility over carrier availability and allow you to offer more agility to your customer
- Work smoothly across multiple carriers and fine-tune your offerings based on price and availability
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| What Shippers Want: Use Direct Customer Feedback to Improve Your 3PL Offerings |
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Structure Your Business Development Strategy to Maximize New Opportunities |
It’s nothing new that successful 3PL-Shipper relationships rely on factors like communication, transparency, agility and flexibility. But what do those buzzwords really mean in 2012, and what really keeps the customer happy in the new
economy?
- Hear directly from a panel of top Shippers and learn what influences their 3PL selection today, how they differentiate between providers, and how this has changed in the new economy
- Understand why gain sharing is becoming a linchpin of strong relationships, and how it really works in practice
- Discover why your customers want to collaborate with other shippers, and how you as a 3PL can facilitate this collaboration to make your services stand out
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Fine-tune your business development strategy to maximize current opportunities.
- Identify and target the key vertical markets that will enhance your profit margins – and get expert advice for how to approach them
- Why your 3PL brand matters, and how to cultivate a brand that attracts your target customers
- Marketing strategies for top 3PLs – how the industry leaders capture new customers and what you need to know to maximize the opportunities of the new economy
Session Speakers:
Josh England, President, England Logistics
Andy Smith, COO, Kenco Logistics Services
Doug Waggoner, CEO, Echo Global Logistics |
| Joint Customer Sessions |
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Mergers & Acquisitions: How to Benefit from the Reality of Industry Consolidation |
Kimberly Clark Partners with Kane is Able to Slash Cycle Time and Improve Visibility
- Follow the step-by-step journey taken by Kimberly Clark and Kane is Able in their project to reduce order cycle times, and improve visibility
- Get the frank story and hear the challenges and successes that have defined the partnership and helped achieve gains for both partners
Dick Kane, Vice Chairman of the Board, Kane is Able
Rick Sather, VP Customer Supply Chain, Kimberly Clark |
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Get the latest updates on key M&A trends this year, and understand how your business and market share will be impacted by industry consolidation.
- Hear CEO journeys from recent mergers & acquisitions – what they learned, and how you can benefit from their experience
- Discover how this trend will impact your business, and ensure you are prepared
Session Speakers:
Arthur Barrett, President, Barrett Distribution
Session Led By: Ben Gordon, Managing Director, BG Strategic Advisors
*More 3PL Speakers to Follow*
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| Transplace Helps a Customer Overcome Lack of Carrier Capacity to Meet Customer Demand |
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- Hear how Transplace partnered with US Gypsum to tackle a lack of carrier capacity in a period of extremely high demand
- Discover which tools and processes helped improve their pipeline visibility and enhance their customer service
Tom Sanderson, President, Chairman and CEO, Transplace
Craig Boroughf, Director Transportation & Indirect Sourcing, US Gypsum |
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| Mallory Alexander & Naniq Global Logistics Join Forces to Create Supply Chain Magic for their Customer |
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- Follow this unique partnership story and hear how two logistics companies overcame the challenges of working together to provide an optimized solution for their customer
- Hear how this innovative relationship allowed each company to focus on its strengths and improve overall service levels
Tina Newman, COO, Mallory Alexander
John Witte, COO, Naniq Global Logistics
*Plus customer TBA*
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| Explore the Defining Trends of 3PL and Customer Relationships |
In this session, hear the findings from the 16th Annual 3rd Party Logistics Global Study and learn the 3PL-shipper relationship factors that drive profit. Plus, get a sneak peek at the initial results of the 17th Annual Study.
- Understand both customer and provider views on the use of 3PL services in major geographies – Hear the stats, facts, and expert analysis
- Gain insight into the study’s 2012 focus topics – get the first look at the new trends in Innovation and Supply Chain Disruption
- Debate with your peers – do your concerns match the report findings?
Led by the 3PL Study Team - including Panalpina, Capgemini and Heidrick & Struggles & eyefortransport |
*Joint 3PL & CSCO Session*
Attracting and Developing Top Talent in the Supply Chain & Logistics Industry |
The 2012 Third Party Logistics Study found that a significant number of shippers and 3PLs feel their future leaders will not have what it takes to address future business challenges. Bringing together the entire audience of the 3PL and CSCO Summits, this discussion will examine how to find and nurture top talent as an urgent priority.
- Hear how top companies attract the best talent, and debate how the industry as a whole
- can make supply chain and logistics a more appealing career for high-flyers
- Discuss which development and training programs are most successful for preparing leaders to handle the multi-faceted complexities of today’s supply chains
- Ensure your company connects the recruitment, retention and development of talent to its core business strategy, and incentivises future leaders as crucial business drivers
- Take account of equal opportunities to ensure your organization truly has the best available talent
Session Speakers:
Andy Smith, COO, Kenco Logistics Services
Randy Lewis, SVP Supply Chain, Walgreens
Andy Keller, VP Inventory Management, Cardinal Health |
| Beyond ‘Green’: What You Need to Know About Business-Critical Sustainability |
In this discussion, go beyond the basics, and get to grips with the sustainability issues that will have a real impact on
your business.
- Sustainability as a branding and business development tool – understand which customers are driving the demand
- for sustainability initiatives, and how you can make simple changes to meet their demands
- Go beyond the environment – debate what business sustainability really entails in the 3PL industry and make sure you keep pace with the evolution
- Understand where sustainability and risk management are intertwined, and ensure your strategy is safeguarded
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| Awards Presentation: Logistics Quarterly Study & Awards Program |
The Logistics Quaterly Sustainability Study and Awards Program recognizes 3PLs and Shippers who have come together to achieve significant gains in their sustainability efforts. Join the awards presentation to see who topped the list in 2012
Logistics Quarterly Representatives
Thomas Goldsby PhD, Professor of Logistics, Ohio State University |
| Wake up to the Benefits of Intermodal Transport and Improve Operational Efficiency |
As intermodal transport reaches new levels of efficacy, discuss shifting expectations for how freight moves
- Discuss the driving forces in US transportation and position yourself at the helm of the movement
- Marine focus session – Capitalize on the benefits of marine highways as a means to circumvent congestion, reduce carbon emissions and slash fuel costs
Ros Wilson, Senior Business Analyst, Delcan Corporation
*More Session Speakers TBS Shortly* |
| Building a Low-Risk, Cost-Effective Strategy to Capture Business in Emerging Markets |
80% of shippers do business in emerging markets. If you’re not there, you’re missing the fastest growing growth area in the industry.
- Hear from companies who have successfully captured business in emerging markets – learn how they adapted to each market and what they learned in the process
- Assess whether to ‘go it alone’, seek partners, or acquire local 3PLs.
- Understand the benefits and challenges of each strategy, and know how to select the right one for your company
- Work with your customers to understand their emerging market plans, and make sure you’re poised to help them succeed
Session Speakers:
Ed Feitzinger, President, Global Contract Logistics & Distribution UTi
Harry Drajpuch, CEO, Weber Logistics
Dan Spellman, President, Americas and Asia, Caterpillar Logistics Services
Greg Spudic, Regional Vice President, Marketing & Sales, Dimerco Express |
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